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Cartridge Problem Troubleshooting Guide

Search for your cartridge in the box below, or scroll down to locate the cartridge to troubleshoot

Enter a few numbers from your Cartridge and click Search

Apple
113R00110
M1960
M3240  (Apple M3240GA)
M3329  (Apple M3329GA)
M3330  (Apple M3330GA)
M3602GA
M3756
M3757
M3758
M3760
M3910GA
M3912GA
M4609  (Apple M4609GA)
M4683
M5658
M5659
M5692
M6901
M6902
M6903
M6904
M8041
M8052
Brother
DR350
IN-10
IN-700
IN-710
LC01BK  (Brother LC-01BLK)
LC01C
LC01M
LC01Y
LC02BK
LC02C
LC02M
LC02Y
LC04BK
LC04C
LC04M
LC04Y
LC11BK
LC11CL
LC11PH
LC21BK
LC21C
LC21M
LC21Y
LC25BK
LC25C
LC25M
LC25Y
LC31BK
LC31C
LC31M
LC31Y
LC41BK
LC41C
LC41M
LC41Y
LC51BK
LC51C
LC51M
LC51Y
TN-3170  (Brother TN-3130)
TN01BK
TN01C
TN01M
TN01Y
TN02BK
TN02C
TN02M
TN02Y
TN04BK
TN04C
TN04M
TN04Y
TN100HL
TN12BK
TN12C
TN12M
TN12Y
TN200HL
TN250
TN300HL
TN350  (Brother TN2000)
TN430
TN460
TN5000PF
TN530
TN540
TN550
TN560
TN570
TN580
TN670
TN700
Canon
1366A005AA  (Canon F41-9502-700)
1369A001AA
1372A006AA
1374A001AA
1376A003AB
1379A002AA
137A002AA
1381A004AA
1382A003AA  (Canon NPG-11)
1384A003AA
1384A005AA
1386A001AA
1387A001AA
1387A007AA
1388A003AA
1389A004AA  (Canon GPR-2)
1390A003AA
1419A001AA  (Canon F41-6801-100)
1421A003AA  (Canon F42-0401-000)
1425A001AA  (Canon F41-6811-100)
1427A003AA  (Canon F42-0411-000)
1431A001AA  (Canon F41-6821-100)
1433A003AA  (Canon F42-0421-000)
1437A001AA  (Canon F41-6831-100)
1439A003AA  (Canon F42-0431-000)
3711A001AA
3842A002AA
6647A003AA  (Canon GPR-6)
7814A003AA  (Canon GPR-10)
A20
A30  (Canon 1474A002AA)
BC-01  (Canon 0879A003)
BC-02  (Canon 0881A003)
BC-05  (Canon 0885A003)
BC-06  (Canon 0886A003)
BC-20  (Canon 0895A003)
BC-22e  (Canon 0902A003)
BC-23  (Canon 0897A003)
BC-30  (Canon BC-30e)
BC-31  (Canon BC-31e)
BC-32  (Canon 4610A003)
BC-60  (Canon 0917A003)
BC-61  (Canon 0918A003)
BC-62  (Canon 0968A003)
BCI-10  (Canon 0956A003)
BCI-11B  (Canon 0957A003)
BCI-11C  (Canon 0958A003)
BCI-17B
BCI-18B  (Canon 0962A003)
BCI-18C  (Canon 0963A003)
BCI-21BK  (Canon 0954A003)
BCI-21C  (Canon 0955A003)
BCI-24B  (Canon 6881A003AA)
BCI-24C  (Canon 6882A003AA)
BCI-3BK  (Canon 4479A003)
BCI-3C  (Canon 4480A003)
BCI-3eBK  (Canon 4479A003)
BCI-3M  (Canon 4481A003)
BCI-3PBK  (Canon 4485A003)
BCI-3PC  (Canon 4483A003)
BCI-3PM  (Canon 4484A003)
BCI-3Y  (Canon 4482A003)
BCI-5BK
BCI-5C
BCI-5M
BCI-5PC
BCI-5PM
BCI-5Y
BCI-6BK  (Canon 4705A003)
BCI-6C  (Canon 4706A003)
BCI-6M  (Canon 4707A003)
BCI-6PC  (Canon 4709A003)
BCI-6PM  (Canon 4710A003)
BCI-6Y  (Canon 4708A003)
BCI-8BK  (Canon 0977A003)
BCI-8C  (Canon 0979A003)
BCI-8M  (Canon 0980A003)
BCI-8PBK  (Canon 0982A003)
BCI-8PC  (Canon 0983A003)
BCI-8PM  (Canon 0984A003)
BCI-8Y  (Canon 0981A003)
BJI-101
BJI-201B  (Canon 0946A003AA)
BJI-201C  (Canon 0947A003)
BJI-201M  (Canon 0948A003)
BJI-201Y  (Canon 0949A003)
BJI-642  (Canon 0993A003)
BJI-643BK  (Canon 1009A003)
BJI-643C  (Canon 1010A003)
BJI-643M  (Canon 1011A003)
BJI-643Y  (Canon 1012A003)
BX-2
BX-3  (Canon 0884A003)
Cartridge 104  (Canon 0263B001A)
Cartridge 106  (Canon 0264B001AA)
CL-41  (Canon 0617B002)
CL-51  (Canon 0618B002)
CL-52  (Canon 0619B002)
CLI-8BK  (Canon 0620B002)
CLI-8BK NO CHIP  (Canon 0620B002)
CLI-8C  (Canon 0621B002)
CLI-8C NO CHIP  (Canon 0621B002)
CLI-8M  (Canon 0622B002)
CLI-8M NO CHIP  (Canon 0622B002)
CLI-8PC  (Canon 0624B002)
CLI-8PC NO CHIP  (Canon 0624B002)
CLI-8PM  (Canon 0625B002)
CLI-8PM NO CHIP  (Canon 0625B002)
CLI-8Y  (Canon 0623B002)
CLI-8Y NO CHIP  (Canon 0623B002)
E16
E20  (Canon 1492A002AA)
E31  (Canon E15)
E40  (Canon 1491A002AA)
EP-65
EP87BK  (Canon 7433A005AA)
EP87C  (Canon 7432A005AA)
EP87M  (Canon 7431A005AA)
EP87Y  (Canon 7430A005AA)
F-100  (Canon 1489A002AA)
F41-5902-704
F41-6001-100  (Canon 1371A002AA)
F41-6301-700
F41-6401-100  (Canon 1370A002AA)
F41-6601-000
F41-6801-000
F41-6811-000
F41-6821-000
F41-6831-000
F41-7901-000
F41-8001-000
F41-8021-740
F41-8221-740
F41-8601-600
F41-8901-700
F41-9101-000
F41-9502-740
F41-9801-700
F42-0821-700
F42-1001-100
F42-1201-100
F42-1401-700
F42-1501-700
F42-1602-700
F42-1923-740
F42-1932-740
F42-3001-700
F42-3201-000
F42-4101-700
FX1  (Canon 57019)
FX2  (Canon 1556A002BA)
FX3  (Canon 57650)
FX4  (Canon 57720)
FX5  (Canon 1552A002AA)
FX6  (Canon 57850)
FX7  (Canon 7621A001AA)
FX8
GPR-1
GPR-10  (Canon 7814A003AA)
GPR-15
GPR-18  (Canon 0384B033AA)
GPR-4  (Canon 4234A003AA)
GPR-6  (Canon 6647A003AA)
GPR-7  (Canon 6748A003AA)
GPR-8  (Canon 6836A003AA)
L50  (Canon 6812A001AA)
NPG-10  (Canon 1381A004AB)
NPG-12  (Canon 1383A003AA)
NPG-13A  (Canon 1384A011AA)
NPG-14  (Canon 1385A002AA)
NPG-15
NPG-3  (Canon 1374A003AA)
NPG-4  (Canon 1375A004AA)
NPG-5  (Canon 1376A003AA)
NPG-7
NPG-9  (Canon 1379A004AA)
PC25  (Canon PC20)
PG-40  (Canon 0615B002)
PG-50  (Canon 0616B002)
PGI-5BK  (Canon 0628B002)
PGI-5BK NO CHIP  (Canon 0628B002)
S35  (Canon 7833A001AA)
X25  (Canon 8489A001AA)
Compaq
180844  (Compaq 180844-001)
180845  (Compaq 180845-001)
180846  (Compaq 180846-001)
180847  (Compaq 180847-001)
180848  (Compaq 180848-001)
180849  (Compaq 180849-001)
200080-002
203428
203429
337709  (Compaq 337709-001)
337710  (Compaq 337710-001)
337711  (Compaq 337711-001)
337714  (Compaq 337714-001)
337715  (Compaq 337715-001)
338810
Dataproducts
299275-502
Dell
310-3540  (Dell A 940 Series 2 Black)
310-3541  (Dell A 940 Series 2 Color)
310-3542
310-3543
310-3544
310-3545
310-3674
310-4131  (Dell 310-4311)
310-4132
310-4133
310-4134
310-4142  (Dell A 920 Series 1 Black)
310-4143  (Dell A 920 Series 1 Color)
310-4152  (Dell A 740 Series 3 Black)
310-4153  (Dell A 740 Series 3 Color)
310-4549
310-4572
310-4585
310-4587
310-4631  (Dell A 960 Series 2 Black)
310-4633  (Dell A 960 Series 2 Color)
310-5368  (Dell A 922 Series 5 Black)
310-5371  (Dell A 922 Series 5 Color)
310-5401
310-5402
310-5417  (Dell X5015)
310-5508  (Dell A 720 Series 1 Black)
310-5509  (Dell A 720 Series 1 Color)
310-5726
310-5729  (Dell K5361)
310-5730  (Dell K5363)
310-5731  (Dell K5364)
310-5737
310-5738
310-5739
310-5807  (Dell H7028)
310-5808  (Dell H7030)
310-5809  (Dell H7031)
310-5810  (Dell H7029)
310-5881  (Dell A 942 Series 5 Black)
310-5882  (Dell A 942 Series 5 Color)
310-6271  (Dell A 962 Series 5 Black)
310-6272  (Dell A 962 Series 5 Color)
310-6640  (Dell GC502)
310-6963  (Dell A 924 Series 5 Black)
310-6964  (Dell A 924 Series 5 Color)
310-6968  (Dell A 944 Series 5 Black)
310-6969  (Dell A 944 Series 5 Color)
310-7023  (Dell X5011)
310-7025  (Dell Y5009)
310-7159  (Dell A 964 Series 5 Black)
310-7160  (Dell A 964 Series 5 Color)
310-7518  (Dell A 810 Series 6 Color)
310-7853  (Dell A 725 Series 6 Color)
310-7890  (Dell KD580)
310-7892  (Dell JD762)
310-7894  (Dell JD761)
310-7896  (Dell GD918)
310-7945  (Dell RF223)
310-8234  (Dell A 946 Series 8 Black)
310-8235  (Dell A 946 Series 5 Color)
310-8386  (Dell A 926 Series 9 Black)
310-8387  (Dell A 926 Series 9 Color)
310-8709
310-9319  (Dell TX300)
310-9682  (Dell A 948 Series 11 Black)
310-9683  (Dell A 948 Series 11 Color)
341-2916  (Dell UG216)
341-2939  (Dell UG217)
341-3568  (Dell KH225)
341-3569  (Dell TH208)
341-3570  (Dell TH209)
341-3571  (Dell TH207)
7Y743  (Dell Series 2 Black)
7Y745  (Dell Series 2 Color)
CN594  (Dell Series 11 Black)
CN596  (Dell Series 11 Color)
JF333  (Dell Series 6 Color)
M4640  (Dell Series 5 Black)
M4646  (Dell Series 5 Color)
MJ264  (Dell Series 8 Black)
MK992  (Dell Series 9 Black)
MK993  (Dell Series 9 Color)
PG324  (Dell Series 6 Color)
T0529  (Dell Series 1 Black)
T0530  (Dell Series 1 Color)
T0602  (Dell Series 3 Color)
T0722  (Dell Series 3 Black)
Epson
C13S050097  (Epson S050097)
C13S050098  (Epson S050098)
C13S050099  (Epson S050099)
C13S050100  (Epson S050100)
S020025
S020031
S020034
S020036
S020047
S020049
S020062
S020089  (Epson S191089)
S020093
S020097
S020108
S020110
S020118
S020122
S020126
S020130
S020138
S020187  (Epson S187093)
S020189
S020191
S020193
S050005
S050010
S050087  (Epson C13S050087)
S050088  (Epson C13S050088)
S050089  (Epson C13S050089)
S050090  (Epson C13S050090)
S050091  (Epson C13S050091)
S050187  (Epson S050191)
S050188  (Epson S050192)
S050189  (Epson S050193)
S050190
S051009
S051011
S051016
S051023
T001011  (Epson T001)
T003011  (Epson T003)
T005011  (Epson T005)
T007201  (Epson T007)
T008201  (Epson T008)
T009201  (Epson T009)
T013201  (Epson T013)
T014201  (Epson T014)
T015201  (Epson T015)
T016201  (Epson T016)
T017201  (Epson T017)
T018201  (Epson T018)
T019201  (Epson T019)
T020201  (Epson T020)
T026201  (Epson T026)
T027201  (Epson T027)
T028201  (Epson T028)
T029201  (Epson T029)
T032120  (Epson T0321)
T032220  (Epson T0322)
T032320  (Epson T0323)
T032420  (Epson T0324)
T033120  (Epson T0331)
T033220  (Epson T0332)
T033320  (Epson T0333)
T033420  (Epson T0334)
T033520  (Epson T0335)
T033620  (Epson T0336)
T034120  (Epson T0341)
T034220  (Epson T0342)
T034320  (Epson T0343)
T034420  (Epson T0344)
T034520  (Epson T0345)
T034620  (Epson T0346)
T034720  (Epson T0347)
T034820  (Epson T0348)
T036120  (Epson T036)
T037020  (Epson T037)
T038120  (Epson T038)
T039020  (Epson T039)
T040120  (Epson T040)
T041020  (Epson T041)
T042220  (Epson T0422)
T042320  (Epson T0423)
T042420  (Epson T0424)
T043120 (High Capacity)  (Epson T0431)
T044120  (Epson T0441)
T044220  (Epson T0442)
T044320  (Epson T0443)
T044420  (Epson T0444)
T046120  (Epson T0461)
T047220  (Epson T0472)
T047320  (Epson T0473)
T047420  (Epson T0474)
T048120  (Epson T0481)
T048220  (Epson T0482)
T048320  (Epson T0483)
T048420  (Epson T0484)
T048520  (Epson T0485)
T048620  (Epson T0486)
T054120  (Epson T0541)
T054220  (Epson T0542)
T054320  (Epson T0543)
T054420  (Epson T0544)
T054720  (Epson T0547)
T054820  (Epson T0548)
T054920  (Epson T0549)
T059120  (Epson T0591)
T059220  (Epson T0592)
T059320  (Epson T0593)
T059420  (Epson T0594)
T059520  (Epson T0595)
T059620  (Epson T0596)
T060120  (Epson T0601)
T060220  (Epson T0602)
T060320  (Epson T0603)
T060420  (Epson T0604)
Genicom
ML401X-AA
ML401XX-AA
ML450X-AA
Gestetner
1130D
1170D
1800006
2960120
2960170
2960516
2960904
2960920
885261  (Gestetner 89868)
888091  (Gestetner 89860)
89847  (Gestetner Type 8100D)
HP
51608
51625  (HP 25)
51626  (HP 26)
51629  (HP 29)
51633  (HP 33)
51639
51640  (HP 40-Black)
51640C  (HP 40-Cyan)
51640M  (HP 40-Magenta)
51640Y  (HP 40-Yellow)
51641  (HP 41)
51644C  (HP 44-Cyan)
51644M  (HP 44-Magenta)
51644Y  (HP 44-Yellow)
51645  (HP 45)
51649  (HP 49)
51650C  (HP 50-Cyan)
51650M  (HP 50-Magenta)
51650Y  (HP 50-Yellow)
92274A
92275A
92285A
92291A
92295A
92298A
92298X (Jumbo)
C1806A
C1807A
C1808A
C1809A
C1816  (HP 16)
C1823  (HP 23)
C3844  (HP 845)
C3845  (HP 844)
C3900A
C3903A
C3906A
C3909A
C3909X (Jumbo)
C4092A
C4096A
C4096X
C4127A
C4127X
C4129X
C4149A
C4150A
C4151A
C4152A
C4182X
C4191A
C4192A
C4193A
C4194A
C4804A  (HP 12 Cyan)
C4805A  (HP 12 Magenta)
C4806A  (HP 12 Yellow)
C4836A  (HP 11-Cyan)
C4837A  (HP 11-Magenta)
C4838A  (HP 11-Yellow)
C4841A  (HP 10-Cyan)
C4842A  (HP 10-Yellow)
C4843A  (HP 10-Magenta)
C4844A  (HP 10-Black)
C4846A
C4847A
C4848A
C4871A  (HP 80-Black)
C4872A  (HP 80-Cyan)
C4873A  (HP 80-Yellow)
C4874A  (HP 80-Magenta)
C4911A  (HP 82-Cyan)
C4912A  (HP 82-Magenta)
C4913A  (HP 82-Yellow)
C4930A  (HP 81-Black)
C4931A  (HP 81-Cyan)
C4932A  (HP 81-Magenta)
C4933A  (HP 81-Yellow)
C4934A  (HP 81-Light Cyan)
C4935A &nbs